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Each testimonial is taken from our Google local page where my clients have kindly written a review. Each client gave 5 stars with their review.
You can also view some testimonials from other professionals I have worked with on LinkedIn.
I wanted to completely overhaul our website and had been mulling this over for too long. I approached some companies who wanted to know what the turnover of my company was before quoting, which I found odd and inappropriate. Ben Vallack was recommended to me by an excellent graphic designer friend Dan Loveday (Wireeater), and I liked his proposal in terms of cost and concept. Ben basically built the framework of the site based on my very simple design brief and then trained me to use his excellent Setseed content management system. What I liked so much about Ben's approach was that, in direct contrast to other agencies I had approached, he demystified the whole web design process. Having provided me with the training and the tools, Ben was then there to respond to all of my questions very promptly and efficiently - for example sending me very straightforward video tutorials to assist me in learning the CMS. Ben provides on-going support because he has confidence in his system and knows that 'on-going support' really means answering the occasional e-mail from me. After years of agonising over how I wanted my site to look and work, Ben has assisted me in building exactly the site I wanted in a couple of months. I am delighted with the site and would have no hesitation in recommending Ben Vallack and Phototropic to potential clients.
Our previous website was dated and creaking. We were looking to update it with a more user-friendly replacement but we needed some continuity with the previous site. Ben had already designed an unrelated site for me, so I had no hesitation in recommending him to the Science and Religion Forum. We were not dissappointed. He has designed a vastly improved site, visually attractive and easy to use for visitors and webmaster alike, and he provides excellent technical support. Thanks Ben - great site (again).
Websites, I knew nothing...Ben explained everything I needed to know, helped me decide and then BAM ! no. 1 on google. Works coming in. What more is there to say? Thanks Ben.
Ben Vallack is a Genius!! Ben spent a relatively short amount of time redesigning the Shillingford Organics website and now it looks amazing. I especially like the consistent format throughout, which gives it a very professional look. It is very easy to modify the site with lots of lovely tips and has much more flexibility than our previous site. The thing I love about it is that you don't have to be a trained website administrator to make changes as it is extremely user-friendly. Many thanks Ben.
Ben has listened to everything we have suggested to him and put together a website of which we are proud. He has positioned my site at the top in Google searches and maintained it there. All contact with Ben is always dealt with rapidly and, after entering into our third year with Phototropic, we cannot fault the service. Everything is explained in a way that I can understand. Thanks Ben, long may you continue.
We were looking for a website design service close to Exeter and had some very specific requirements: an attractive website design that would nevertheless reflect the academic nature of a research project based at the University of Exeter. Ben has been excellent at producing a website design that meets our requirements. His content management is a dream to use, and he has been most helpful and efficient at every stage of the website design process.
For years I had been struggling to get a decent website up and running, when I stumbled across Phototropic using a google search. I am so glad I did. Within days my website was up and running. I can update whenever I want and the system is easy to use and Ben is only an email away to answer any questions. Thanks Ben!!
Ben was recommended to me, and I am really pleased that I used his service the end result is an attractive, easy to use website. The best thing of course is that I can update my website at any time using the content management tool which is so simple to use. Thanks Ben!
I can't praise Ben enough. I am a complete klutz when it comes to web design and have always found Ben brilliant at answering my numerous emails within minutes. His content management system is so easy to use and I feel very proud that I have managed to produce a very professional looking website using his system.
Ben truly is a master of his craft. His websites are designed & built based on key core factors of solidity, ease of use & client control. His user interface for clients to upload their own content to their sites is a fantastically simple yet effective way for me to maintain every aspect of my site, without having to know a single thing about the technology that makes the site work, or even having to pick up the phone & call Ben. It's as easy & intuitive as it is for one of my own clients to view the site. Ben really has a passion for fluid consistency when thinking about the little details that really make his websites shine. His sites look richly organic, wholly cared for & beautifully crafted. Ben is also very good at listening & explaining. He worked closely with me to make sure I got exactly what I was after from my site, & his approach was always one of friendly professionalism. All in all, I really couldn't be happier with the service Ben offers. The whole package is very professional, & communications with Ben make the whole process completely easy & stress-free. Thanks again Ben! David.
Phototropic (Ben Vallack) demystifies the black magic world of web site design and more importantly for us, the ability to make changes, add pages etc in real time without the need of any third party companies. It is a dream, simple, straight forward and good value. If you need to edit your web site content on a regular basis to keep your site current and fresh I have no hesitation in recommending Phototropic.
Phototropic have always been incredibly helpful and very efficient. Communications have always been prompt, and Ben has always gone out of his way to accommodate any requests or demands regarding features and functions on the website. The administration program to allow us to alter the content on our own website is absolutely outstanding- it is very easy to use and alterations can be made very quickly. I would definitely recommend Ben to anyone who wants to start a website!
Our website speaks for itself, stunning in its ease of use and really putting across the message we needed! The Content Management system is simply unbelievable - it requires no knowledge of web design at all to make really professional changes to the site, and its key word optimisation features mean we can keep on top of the game pulling in those extra google hits! We at the Five Peaks Challenge team really want to thank Ben for all his help, the hours he has put in going through the design of the website with us to ensure we got exactly what we needed and his expert advice on google optimisation. I would also like to compliment Ben on how fast he got our website up and running, he has helped make sure our project loses no momentum and as a result our sponsorship keeps coming in! Cheers Ben, I wish you all the success in the world for the future.
We used Phototropic Productions from Exeter to build our new website and we weren't disappointed. The content management system is so easy to pick up, and Ben was there to help us every step of the way anyway. Really happy with the results and we can now feel confident directing our customers to our website. Excellent customer service and an excellent reasonably priced package. Many thanks Ben.
